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Noticeboard

GDPR 

  WE'RE MAKING IT EASIER FOR YOU TO FIND OUT HOW WE HANDLE YOUR INFORMATION.

A new data privacy law is being introduced this year in the UK.  As a result, we will be publishing a new Privacy Notice on the 25th May 2018, to make it easier for you to find out how we use and protect your information.  We won't be changing the way we use your personal information but the new notice will provide you with additional details such as:

  • Your increased rights in relation to the information we hold about you.
  • How we keep your personal information secure.
  • The types of personal information  The Atherstone Surgery collects about you and how we collect it and use it.
  • The legal grounds for how we use your information. 

Our Data Protection Officer is Paul Couldrey.

We are now offering online services.  You will have access to the following any day,  at any time:

You can cancel or change appointments with your own GP, Request repeat prescriptions, see limited, basic information on your records such as medication and allergies.

You can also withdraw from this service at any point it's completely your choice.

You can still contact us in the same ways that you always have this is just an additional service to try and make things easier.

for more information please pick up a leaflet and a registration form from our reception.

 

 

 

How did we rate? CQC Report 2014

Please click here to see how this surgery was rated

Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
 
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