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Noticeboard

GDPR 

  WE'RE MAKING IT EASIER FOR YOU TO FIND OUT HOW WE HANDLE YOUR INFORMATION.

A new data privacy law is being introduced this year in the UK.  As a result, we will be publishing a new Privacy Notice on the 25th May 2018, to make it easier for you to find out how we use and protect your information.  We won't be changing the way we use your personal information but the new notice will provide you with additional details such as:

  • Your increased rights in relation to the information we hold about you.
  • How we keep your personal information secure.
  • The types of personal information  The Atherstone Surgery collects about you and how we collect it and use it.
  • The legal grounds for how we use your information. 

Our Data Protection Officer is Paul Couldrey.

We are now offering online services.  You will have access to the following any day,  at any time:

You can cancel or change appointments with your own GP, Request repeat prescriptions, see limited, basic information on your records such as medication and allergies.

You can also withdraw from this service at any point it's completely your choice.

You can still contact us in the same ways that you always have this is just an additional service to try and make things easier.

for more information please pick up a leaflet and a registration form from our reception.

 

 

 

How did we rate? CQC Report 2014

Please click here to see how this surgery was rated

When We Are Closed

If you require a doctor when the surgery is closed, please telephone 01827 713664 and you will hear a recorded message giving the number to ring. Please have a pen and paper on hand to write this number down. Please listen to the whole message.

The partners are members of a co-operative based at Nuneaton George Eliot Hospital called Badger Harmoni. This group of doctors cover medical emergencies out-of-hours.

Please telephone Badger Harmoni for advice, appointments and home visits on 0300 130 30 40. Although our doctors no longer work out-of-hours, the procedure for contacting a doctor in an emergency remains unchanged.

NHS 111

At any time of the day or night you can access help by calling the NHS Direct service on 111. You will be put through to a triage operator who will ask you some basic questions about your condition / concern and will arrange for either a nurse or doctor to call you back.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website